A loyalty program for restaurants and cafés, with a tap at the counter

A guest enjoys the food, means to come back, and forgets. The gap between a first and a fifth visit is where a business is won or lost. Paper stamp cards get lost in wallets and nobody checks them on a busy Friday night.

Mosey loyalty sits inside the app diners already use to find a good dish, so the card is always in their pocket and the count is always right.

Open Loyalty and choose a visit program, a frequency program, a spend band, a tiered program or an item stamp card, such as the tenth coffee free. Set the reward. Start with one simple program and watch it for a month before adding another.

Each way of ordering has its own switch: at the counter, pickup, delivery, vouchers and catering. Loyalty counts the food, not the tax. On a split check each person earns for their own share. If an order is refunded, the visit, stamps or points it earned are taken back.

A guest taps their phone on your Mosey tag, or reads out a six digit code and says yes on their phone, and their card opens on the counter screen. Press Add visit, or give a reward when one is ready. They see it on their phone at once.

A tap is a request and staff confirm it, so nobody can self-award a reward. A second visit on the same day is allowed, because that is how regulars behave. Repeats within thirty minutes are shown to staff rather than blocked. Staff can undo an action within fifteen minutes; after that, removing one needs the manage loyalty permission and a reason.

Stamps or points and how far they are from a reward. A guest joins a program themselves in the app, which records their agreement once for that program. Redeeming a reward is a code staff enter at the till or the counter.

A birthday treat, a reward you choose, can be given in the week around a member's birthday.

A sticker or card you put at the register, on a table or on the door. A tap opens your business in the guest's app. A QR code does exactly what a tap does, so a guest whose phone cannot tap loses nothing. The print kit, with posters and table cards, is in the sidebar and words things the American way.

What Mosey is about

• Affordable tools for food businesses

  Tools priced for independents and small chains, not for the big groups.

• A full suite, in one login

  The tools a restaurant, café or bar needs sit together, so you are not paying for a stack of separate subscriptions.

• You keep more of your revenue

  Mosey is built so that more of every sale stays with the business that made it.

• Free to list and claim

  Your menu, your replies to guests and your photos cost nothing to put on Mosey.

• No hidden fees

  What Mosey charges is published, in full, so nothing arrives as a surprise on a statement.

• Made for local food businesses

  Mosey helps diners find independent food businesses by dish and mood, and lets people rate what they actually ate.

More for your business

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  Memberships and credit passes

  A paid membership or a credit pass your regulars buy, with consent, reminders and online cancellation built in.

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  Promotions and Boost

  Deals with edges, Deal Hours for slow times and a paid send to people who asked to hear from you.

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  Reviews and replies

  Claim your free listing, fill it in once and answer every rating in your own name.