Memberships and credit passes

Restaurant memberships and credit passes that bring in steady money

Sell a coffee pass, a supper club or a bank of credit your best regulars pay for in advance. Mosey checks the margin before you publish, asks for the guest's consent in plain words and lets them cancel online.

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How do you smooth out a dead Tuesday?

Your best customers come in when they feel like it, and income swings with the weather. A discount lowers your price for everyone who asks. A membership gives a defined perk to people who have already paid, with a limit you set.

Start from a template: a mug club, a coffee pass, a supper club, a founding member or a credit pass. Each fills in sensible perks and billing terms, and you can change every line.

How does Mosey protect your margin?

Before a membership goes live, the dashboard tests it against a typical member who visits twenty times in a month and whose goods cost 40 percent of what they are worth. If the perks would cost more than the fee brings in, it tells you what to change.

The members list and the profitability card then show who joined, what they used and what each is worth after perks.

What is a credit pass?

A credit pass is money the guest pays up front and spends with you later. The member pays a set amount for a term, or tops up, and receives that amount plus any bonus you choose as credit. Rollover is your choice: none, capped or unlimited.

Credit is your own, like a gift card. At the till it is a payment type, never a discount. A bill with credit on it keeps its full tax, and the credit pays part of the check. Refunding the payment puts the credit back on the member's balance. A credit pass takes no more than $2,000 of credit in a day.

What does the guest agree to, and how do they leave?

Every United States checkout shows one sentence saying the membership renews automatically, what it costs and how to cancel. It sits beside a separate box the guest ticks themselves, and the pay button stays off until they do. Mosey stores the exact sentence, its version and the time.

Canceling takes one tap, in the same channel the guest joined: the website for a web joiner, the app for an app joiner. A guest who cancels keeps the perks to the end of what they have paid for.

A yearly reminder goes out 15 to 30 days before the anniversary, saying the membership renews, the price, the date and how to cancel. If you raise the price, a notice goes ahead of it and the rise waits for the member's agreement.

What can you send members?

Up to four letters and one push notification a month at no charge, to members who agreed to hear from you. Beyond that, or to people who are not members, a send is a paid campaign. Members who switched marketing off still get service messages about their own membership.

Where the rules differ

Automatic renewal is regulated state by state. Mosey applies one strict standard everywhere.

California
Separate express consent, online cancellation and a yearly reminder apply. The checkout and the reminder are built to meet them.
New York
A price rise needs notice of 5 to 30 days and the member's consent. Mosey takes the consent route, so the rise waits until the member agrees.
Dues and credit
Whether dues are taxed varies by state, and Mosey starts from taxable. A credit pass is taxed when the credit is bought.
Alcohol
Membership perks cannot include alcohol sold through Mosey. A drink at your own till is your own sale.

Rules change. Check any rule that matters to you with your accountant or adviser.

What Mosey is about

  • Affordable tools for food businesses

    Tools priced for independents and small chains, not for the big groups.

  • A full suite, in one login

    The tools a restaurant, café or bar needs sit together, so you are not paying for a stack of separate subscriptions.

  • You keep more of your revenue

    Mosey is built so that more of every sale stays with the business that made it.

  • Free to list and claim

    Your menu, your replies to guests and your photos cost nothing to put on Mosey.

  • No hidden fees

    What Mosey charges is published, in full, so nothing arrives as a surprise on a statement.

  • Made for local food businesses

    Mosey helps diners find independent food businesses by dish and mood, and lets people rate what they actually ate.

Questions owners ask

  • Do members need the app?

    No. Each membership has a join page and a manage page on the website, so a guest can join and cancel online.

  • Can a guest pay for a membership for a year?

    Monthly, quarterly and annual terms can each be offered. You set the prices, and a longer term may not cost more than the same months paid monthly.

  • What happens to a prepaid term if a member cancels?

    You choose: the term runs out with no refund, or the whole unused months are refunded in proportion.

  • Is a founding drop possible?

    Yes. Sell a limited number of early memberships at a founding price. A spot is held for ten minutes during checkout, and a sold-out drop can keep a waiting list.

  • Can a family share one credit pass?

    A family or group plan has one pool of credit spent by every seat. A credit pass is one person.

  • Who on my team can run memberships?

    People with the manage memberships permission, which owners and managers have by default. Staff redeem perks at the till.

  • Is the renewal wording legal advice?

    No. Ask your own adviser to read the wording for your state.

More for your business

Put your menu, your replies and your photos in front of diners

Claim your free listing and decide how your business looks to the people searching for a good dish near them.

Host on Mosey

Free to list: your menu, replies and photos.