Analytics
Restaurant analytics that show how people find you and what they do next
See views of your page, then the follows, bookings, orders and vouchers that came after, over any dates you choose. Your till reports show what was sold, and the sales tax figures arrive in a file your accountant can use.
Free to list: your menu, replies and photos.
How do you know whether a flyer, a post or a boost worked?
You spend on a post, a flyer or a boost and have no idea whether anyone came in because of it. A busy night feels like proof and a quiet one feels like failure, and neither tells you what to do on Monday.
Mosey shows how people find you and what they do once they have: your page views, then the follows, bookings, orders and vouchers that followed.
What should you look at each week?
Choose a date range and start with views, then the actions after them, for the features you have switched on. A page with plenty of views and few actions needs a better photo, clearer hours or a menu with prices. Compare each period with the one before, because a number alone tells you nothing.
Check four things each week: views, the actions that follow, your newest ratings and any rating that needs a reply. Change one thing, then look again after two weeks.
Where do bookings come from?
Each booking records its source: the app, the widget on your website, Instagram or a walk-in entered by staff. You see where your guests really come from before you decide where to put your effort.
What do the till and tax reports cover?
The till keeps a running report for each shift and a closing report, with sales by tax and rate, tips and refunds. Your sales tax figures are the sum of saved tax lines for each period, not a rate applied to a total. A file is ready for your accountant.
Tax records are kept for six years. A sale stays in the period it was made and a refund goes in the period it was given. Mosey shows a filing due date only where it holds a confirmed rule for your state, and otherwise tells you to check with your accountant.
A restaurant that sells gift cards also gets a report of dormant balances, for the unclaimed property rules of its state. Mosey files nothing for you.
What does every fee cost?
Billing lists each fee type for the month and the transactions behind it, using the amount recorded when each order was placed, so a later change never alters a past month. You can download the invoice as a PDF.
Where the rules differ
Reports follow the tax rules of your state. A few points matter.
- Local taxes
- Chicago, Minneapolis, Philadelphia, Boston and Cambridge and the Charlotte area have their own tax lines, shown apart in the figures.
- Due dates
- Reminders go out 14 days and 3 days before a due date only where Mosey has a confirmed rule for the state.
- Gift card reports
- The dormant balance report is for United States businesses only.
Rules change. Check any rule that matters to you with your accountant or adviser.
What Mosey is about
Affordable tools for food businesses
Tools priced for independents and small chains, not for the big groups.
A full suite, in one login
The tools a restaurant, café or bar needs sit together, so you are not paying for a stack of separate subscriptions.
You keep more of your revenue
Mosey is built so that more of every sale stays with the business that made it.
Free to list and claim
Your menu, your replies to guests and your photos cost nothing to put on Mosey.
No hidden fees
What Mosey charges is published, in full, so nothing arrives as a surprise on a statement.
Made for local food businesses
Mosey helps diners find independent food businesses by dish and mood, and lets people rate what they actually ate.
Questions owners ask
Who can see analytics?
People with the view analytics permission, which owners and managers have by default. An owner can switch it on for one person.
Can I pay to move up in Mosey picks?
No. Picks and Gold come from guest ratings alone.
Why do my customer numbers look low?
Counts cover guests who dealt with your business and, where a view depends on consent, only those who agreed.
How often should I look?
Once a week is plenty. Compare with the previous period, change one thing and look again after two weeks.
Where do I see till sales?
In the till reports, which hold a running and a closing report for each shift.
Can I compare several businesses?
If you own more than one, the chain pages give owners one view across them, with each person keeping a role per site.
Is the sales tax file a return?
No. It holds the figures your accountant needs. Filing and paying stay with you.
More for your business
Reviews and replies
Claim your free listing, fill it in once and answer every rating in your own name.
Marketing and your customer list
Customer groups, win-back offers and member letters, sent only to people who agreed.
The till and card payments
A web till with tax by name and rate, split checks and shift reports; Mosey Pay for the guest's phone.
Put your menu, your replies and your photos in front of diners
Claim your free listing and decide how your business looks to the people searching for a good dish near them.
Free to list: your menu, replies and photos.