Restaurant No-Show Protection in Dublin
Every empty table that was supposed to be full is money a Dublin restaurant cannot get back. No-shows and late cancellations are one of the most damaging and least talked-about costs in hospitality, especially on busy weekend services when demand is high. Mosey gives you a layered set of tools to protect your covers, from deposits and card-holds to a marketplace that refills cancelled tables before the night even starts.
Mosey lets you ask for a deposit or hold a card to confirm a booking, which you can apply selectively to larger groups or peak times rather than every single table. There are two styles. With a pay-now deposit, the guest is charged when they book. With a card-on-file hold, nothing is charged up front; the card is only charged if the guest fails to show. Diners see the exact amount and your refund policy before they confirm, so there are no surprises and no awkward conversations. The simple presence of a deposit or card-hold dramatically reduces casual no-shows, because a booking now carries a small commitment rather than none at all.
Refill cancelled tables automatically
Even with deposits, some cancellations are unavoidable. This is where Mosey does something most booking systems cannot. When a diner cancels, their slot can be listed on the Last-Minute Tables marketplace, where other Dublin diners browse and claim it. If someone takes the slot, the original guest gets their deposit back and the new diner pays theirs, so your table is filled and you are paid in full either way. A cancellation that would normally leave a hole in your service instead becomes a fresh booking, often at short notice and often at a table that would otherwise have sat empty.
Waitlists and cancellation alerts keep demand flowing
When you are fully booked, diners can join a waitlist and are automatically offered a slot the moment one opens, with 24 hours to claim it. Diners can also set cancellation alerts on your venue, so the people most eager to eat with you are notified instantly when a table frees up. The effect is a constant pool of ready demand sitting behind your bookings, so empty tables get filled by people actively waiting for them rather than staying empty for the night.
Reminders and late-arrival handling
Before a booking, guests can be prompted to confirm they are still coming, which surfaces likely no-shows early enough to free the table for someone else. If a guest is running late, they can tell you exactly how late, ten, twenty or thirty minutes, and you decide whether to hold the table within your grace period. Genuine cancellations never count against a diner as a no-show, which keeps the system fair and keeps good customers booking with confidence. Together these touches mean fewer surprises on the night and more of your tables actually earning.
Protect your Dublin restaurant's tables
Cut no-shows with deposits and the last-minute marketplace. Part of the full Mosey booking system, with a waitlist too. Compare plans and pricing or create your business account.