Catering and Teams catering

Catering requests and company lunch orders in one inbox

A customer sends a request, you answer with a quote, they accept and a deposit holds the date. Companies order for their teams through Mosey for Teams and land in the same inbox, with approvals and budgets on their side.

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Why is catering the best money and the hardest to win?

A big order, paid in advance, on a day you choose. Yet enquiries arrive by phone, email and Instagram, every quote is written from scratch and the customer who asked three kitchens goes with whoever answers first.

Office orders are better, because they repeat. But companies want approvals, purchase order numbers and an invoice, none of which fit a normal takeout order.

How does a request become a booked job?

Switch on catering and mark the dishes you cater for, with how many people each serves. In settings add your lead time, your delivery area and your deposit.

A request arrives with the date, the headcount and any dietary needs. Build a quote from your menu and your own quoting rules. The customer sees only the lines you put on the quote; your rules, such as a minimum or a delivery charge, pre-fill it but stay internal. A new quote replaces an unanswered one, so a customer never holds two competing prices.

Once they accept, they pay the deposit in the app, the balance follows on the terms you set, and the job goes on your calendar so you see capacity before you accept another.

What is Mosey for Teams?

Teams is a separate ordering app for companies, not for individuals. An office sends a one-off order, runs a pick-your-own lunch where each person chooses a dish from a link, sets a standing order that repeats each week, or buys vouchers and event tickets for named staff.

You answer a company order like any catering request. It arrives labeled with the company, the office, the cost center and a purchase order number where there is one. For a pick-your-own lunch you get one order and a sheet listing who chose what, plus printable labeled meals sized for standard US label sheets.

How do budgets and approvals work?

Teams companies set their own rules: an order over an amount, over a monthly budget or from a particular person waits for an approver, who decides from an email link or the app. A quote above what the approver saw goes back to them before it can be accepted.

These are spending limits on the company's side. They are a gate on a purchase, not money held by Mosey or anyone else. You never see a company's budget, members or card, only its name and an order count.

How does the money move?

The customer pays through the app into your own Stripe account. A company pays by saved card, by bank transfer or by ACH. If you offer invoice terms, you decide order by order, and Mosey never fronts the money or takes on the debt.

Sales tax is worked out by Mosey's tax engine. Alcohol is not part of catering through Mosey in the United States.

Where the rules differ

Catering follows the tax and commerce rules of the state the order is in.

Alcohol
Catering and Teams orders refuse alcohol in the United States. Drinks go through your own till on the day.
Payment methods
Teams in the United States takes card, bank transfer or ACH. Canadian companies pay by card only.

Rules change. Check any rule that matters to you with your accountant or adviser.

What Mosey is about

  • Affordable tools for food businesses

    Tools priced for independents and small chains, not for the big groups.

  • A full suite, in one login

    The tools a restaurant, café or bar needs sit together, so you are not paying for a stack of separate subscriptions.

  • You keep more of your revenue

    Mosey is built so that more of every sale stays with the business that made it.

  • Free to list and claim

    Your menu, your replies to guests and your photos cost nothing to put on Mosey.

  • No hidden fees

    What Mosey charges is published, in full, so nothing arrives as a surprise on a statement.

  • Made for local food businesses

    Mosey helps diners find independent food businesses by dish and mood, and lets people rate what they actually ate.

Questions owners ask

  • Who can answer catering requests?

    People with the manage catering permission, which owners and managers have by default. Staff do not, because a quote sets a price and takes a deposit.

  • Will customers see my quoting rules?

    No. They are internal. They pre-fill your quote, and the customer sees only the lines you choose.

  • Can I take standing orders?

    Yes. A company can set an order to repeat each week, and you choose whether to accept standing orders without being asked each time.

  • Can I waive the deposit?

    Yes. You can waive it for a company you trust.

  • Is Teams for individuals?

    No. Teams is for companies, with roles, offices, cost centers and approvers.

  • What does the company's purchase order number do?

    It travels with the order and shows on your request, so your invoice can carry it.

  • What if the date changes?

    The customer asks for a change, you answer, and a new quote replaces the old one.

More for your business

Put your menu, your replies and your photos in front of diners

Claim your free listing and decide how your business looks to the people searching for a good dish near them.

Host on Mosey

Free to list: your menu, replies and photos.