Promotions and Boost
Restaurant promotions and Boost that respect Canadian consent rules
Sell a deal guests buy and redeem, or set Deal Hours so prices drop on their own in a quiet window. Boost reaches only guests who ticked yes to hearing from you, and you see the cost before you pay.
Free to list: your menu, replies and photos.
What fills a dead Tuesday without teaching a bad habit?
The kitchen is staffed and the ovens are on, and there is nobody in. A blanket discount fills the room once and then your regulars wait for the next one. A deal with edges does better: a set day, a set window, a short list of dishes, a cap on how many and a limit for each guest.
Promotion or Deal Hour: which one?
A promotion is something a guest buys or claims and redeems with a ticket: a bundle at one price, a percentage off, an amount off, a free item. You add the dates, how many are available, a limit for each guest, the days and hours it works and any blackout dates.
A Deal Hour is a price rule that applies itself inside a window you set. It comes off at checkout, online and at the till, and nobody has to remember a code. Up to ten rules can be active at once.
When several things apply, they go in one fixed order, so the total is the same every time: the Deal Hour, then a membership benefit, a loyalty reward, a promotion ticket and a voucher.
How is a paid promotion taxed?
A paid promotion for named items is a prepaid sale of those items, so it is taxed when bought, as an event ticket is. The tax for your province is worked out by Mosey's tax engine on each item's class. In the guest's review before paying, Canada shows the amount with an "Includes GST" row under the total. The ticket records that the tax is already paid, so using it adds no second tax.
A dollar credit is different. It is sold untaxed and the restaurant taxes it when the guest spends it.
How does Boost stay inside CASL?
Boost is a paid send about something you made on Mosey: a promotion, an event, a special, a voucher, a dish or a menu. It reaches your followers, your paying members and guests nearby who agreed to nearby offers. In Canada consent is express only, so a guest who has not ticked is not in the audience, and the estimate shows how many people each group reaches and who is left out.
You see the price before you pay and nothing is charged until you confirm. Quiet hours and a daily cap on offers are respected, and a campaign never writes to the same person twice. A guest can turn your offers off at any time.
How do you read the results?
The results tab counts sends, opens and taps and the orders, payments and bookings that followed within 48 hours. You can set a daily and a monthly spending limit, or pause every paid send at once.
Where the rules differ
A promotion follows the tax of the province it is sold in.
- British Columbia
- Paid promotions can include soft drinks. The restaurant collects the 7% PST on them while Mosey is under British Columbia's threshold.
- Alcohol
- A promotion cannot include alcohol sold through Mosey in any province.
- Consent
- Mosey sends no text messages. A Boost goes by app notification and, for guests who also agreed, email.
- Quebec, Saskatchewan and Manitoba
- Sales through Mosey are refused, so a paid promotion cannot be sold there.
Rules change. Check any rule that matters to you with your accountant or adviser.
What Mosey is about
Affordable tools for food businesses
Tools priced for independents and small chains, not for the big groups.
A full suite, in one login
The tools a restaurant, café or bar needs sit together, so you are not paying for a stack of separate subscriptions.
You keep more of your revenue
Mosey is built so that more of every sale stays with the business that made it.
Free to list and claim
Your menu, your replies to guests and your photos cost nothing to put on Mosey.
No hidden fees
What Mosey charges is published, in full, so nothing arrives as a surprise on a statement.
Made for local food businesses
Mosey helps diners find independent food businesses by dish and mood, and lets people rate what they actually ate.
Questions owners ask
What is the difference between a promotion and Deal Hours?
A promotion is a deal a guest buys or claims and redeems with a ticket. Deal Hours is a price rule that applies on its own inside a time window.
Who can create promotions?
People with the marketing, promotions and events permission, which owners and managers have by default.
Can I stop a promotion early?
Yes. Cancelling shows how many guests hold unused tickets and what will be refunded before you confirm. Tickets already used are kept.
Who can Boost reach?
Followers and paying members who ticked yes to your offers, and guests nearby who agreed to nearby offers.
Can I schedule a Boost?
Yes. Send it now or pick a time. A scheduled Boost can be cancelled for a refund before it goes out.
Can a Deal Hour run past midnight?
No. Split a late window into two rules, one for each side of midnight.
Does a promotion work at the till?
A ticket is redeemed at the till or the counter, and a Deal Hour comes off each line at the till.
More for your business
Loyalty and Mosey Tap
A stamp card or points program that guests join in the app, with consent asked in the Canadian way.
Events and tickets
Ticketed tasting nights and supper clubs, with a capacity, a waitlist, door scanning and tax at purchase.
Marketing and your customer list
Customer groups, win-back offers and member letters, sent only with express consent.
Put your menu, your replies and your photos in front of diners
Claim your free listing and decide how your business looks to the people searching for a good dish near them.
Free to list: your menu, replies and photos.



