Memberships and credit passes
Memberships and credit passes your regulars pay for in advance
Sell a coffee pass, a supper club or a bank of credit to your best regulars. Mosey checks the margin before you publish, asks for consent in plain words, and lets members cancel online. British Columbia's renewal rules are part of the build.
Free to list: your menu, replies and photos.
How do you steady the weeks that swing?
Your regulars come when they feel like it. A discount lowers the price for everybody who asks. A membership gives a defined perk to guests who have already paid, with a limit you set and a margin you have checked.
Start from a template: a mug club, a coffee pass, a supper club, a founding member or a credit pass. Each fills in perks and billing terms, and every line can be changed.
How does Mosey protect your margin?
The dashboard tests a membership against a typical member who visits twenty times in a month and whose goods cost 40 percent of what they are worth. If the perks would cost more than the fee brings in, it says what to change. Once a membership is live, the profitability card shows who joined, what they used and what each is worth after perks.
What is a credit pass?
The member pays an amount for a term, or tops up, and receives that amount plus any bonus you choose as credit with your restaurant. It is your restaurant's own credit, much like a gift card, and not an account with Mosey.
At the till it is a payment type, never a discount, so the bill keeps its full GST/HST and provincial tax. Refunding that payment puts the credit back on the member. A credit pass is taxed when the credit is bought.
What does the member agree to?
Checkout shows a plain sentence saying the membership renews automatically, what it costs and how to cancel, beside a separate box the member ticks. Mosey saves the exact sentence and its version. Cancelling is one tap, in the channel the member joined through: the website or the app. Perks last to the end of what they have paid for.
For a term longer than 60 days, British Columbia wants a notice 30 to 60 days before it renews. Mosey sends one at 45 days. A monthly term needs none.
Quebec members join monthly only.
What happens when you raise the price?
In British Columbia a price rise needs the member's own acceptance, and the consent sentence says "will not change my price or other terms unless I agree". Mosey follows that in its price-change flow: the rise waits for the member to accept. In Ontario, the default is a separate consent, easy online cancellation and 30 days' notice of a price change.
Where the rules differ
Renewal law differs by province. Mosey applies the strictest reading where a rule is not settled.
- British Columbia
- Rules in force from 1 August 2026: a renewal notice 30 to 60 days ahead for a term over 60 days, cancellation at any time without penalty, and no price change without the member's agreement.
- Ontario
- The Consumer Protection Act, 2023 has no in-force date, so Mosey treats Ontario as the default row and sends no renewal notice as law. A notice shape is kept ready for the day a date is announced.
- Quebec
- Members join monthly only, as a product choice. Quebec law has no general automatic-renewal notice rule, but a change of terms needs 30 days' written notice.
- Alcohol
- Membership perks cannot include alcohol sold through Mosey in any province.
Rules change. Check any rule that matters to you with your accountant or adviser.
What Mosey is about
Affordable tools for food businesses
Tools priced for independents and small chains, not for the big groups.
A full suite, in one login
The tools a restaurant, café or bar needs sit together, so you are not paying for a stack of separate subscriptions.
You keep more of your revenue
Mosey is built so that more of every sale stays with the business that made it.
Free to list and claim
Your menu, your replies to guests and your photos cost nothing to put on Mosey.
No hidden fees
What Mosey charges is published, in full, so nothing arrives as a surprise on a statement.
Made for local food businesses
Mosey helps diners find independent food businesses by dish and mood, and lets people rate what they actually ate.
Questions owners ask
Do members need the app?
No. Each membership has a join page and a manage page on the website, so a guest can join and cancel there.
Can a member pay for a year?
Monthly, quarterly and annual terms can each be offered, and a longer term may not cost more than the same months paid monthly.
What happens to a prepaid term if a member cancels?
You choose: the term runs out with no refund, or the whole unused months are refunded in proportion.
Can I send members offers?
Only members who ticked yes to your offers. Up to four letters and one push notification a month are free, and anything beyond is a paid campaign.
What is a founding drop?
A limited number of early memberships at a founding price. A spot is held for ten minutes during checkout, and a sold-out drop can keep a waiting list.
Who can run memberships on my team?
People with the manage memberships permission, which owners and managers have by default.
Is the wording legal advice?
No. Ask your own adviser to read the wording for your province.
More for your business
Loyalty and Mosey Tap
A stamp card or points program that guests join in the app, with consent asked in the Canadian way.
Promotions and Boost
Deals with edges, Deal Hours for slow times and a paid send to guests who said yes.
Gift cards for restaurants
Gift cards that never expire, with no fee taken from the balance and the terms shown before the buyer pays.
Put your menu, your replies and your photos in front of diners
Claim your free listing and decide how your business looks to the people searching for a good dish near them.
Free to list: your menu, replies and photos.