Catering and Teams catering
Catering requests and company lunches, answered from one inbox
A customer sends a request, you reply with a quote, they accept and a deposit holds the date. Companies order for their teams through Mosey for Teams, with approvals and budgets on their side and a card on file.
Free to list: your menu, replies and photos.
Why does the biggest order go to whoever answers first?
Catering is a large order, paid in advance, on a day you pick. Yet enquiries come by phone, email and Instagram, each quote starts from a blank page, and the customer who asked three kitchens takes the first reply.
Office orders repeat, which makes them better still. But companies want an approval, a purchase order number and an invoice, none of which fit a takeout ticket.
How does a request become a booked job?
Switch on catering and mark the dishes you cater for, with how many people each serves. In settings add your lead time, delivery area and deposit.
A request arrives with the date, headcount and dietary needs. Build a quote from your menu and your own quoting rules. The customer sees only the lines you choose; the rules stay internal. A new quote replaces an unanswered one, so no customer holds two prices.
When they accept, the deposit is paid in the app, the balance follows your terms and the job lands on your calendar.
What is Mosey for Teams?
Teams is a separate ordering app for companies, never for individuals. An office sends a one-off order, runs a pick-your-own lunch where each person chooses a dish from a link, sets a standing order that repeats each week, or buys vouchers and tickets for named staff.
You answer a company order like any request. It carries the company, the office, the cost centre and a purchase order number where there is one. A pick-your-own lunch arrives as one order with a sheet of who chose what, and labelled meals print on standard label sheets.
How do budgets and approvals work?
The company sets rules: an order over a set amount, over a monthly budget or from a named person waits for an approver, who decides from an email link or the app. If your quote comes in above what the approver saw, it goes back to them before it can be accepted.
Budgets are spending limits on the company's side, a gate on a purchase and not a sum of money held by Mosey. You see the company's name and an order count, never its budget, members or card.
How does the money and the tax move?
The customer pays into your own Stripe account. A Canadian company pays by card. If you offer invoice terms, you decide order by order, and Mosey never fronts the money or takes on the debt. GST/HST and any provincial tax are worked out by Mosey's tax engine.
Where the rules differ
Catering follows the tax and commerce rules of its province.
- Payment
- Teams in Canada takes a card only. There is no Canadian-dollar bank transfer.
- British Columbia
- Catering and Teams catering can include soft drinks. The restaurant collects the 7% PST on them while Mosey is under British Columbia's threshold.
- Alcohol
- Catering and Teams orders refuse alcohol in every province.
- Quebec, Saskatchewan and Manitoba
- Sales through Mosey are refused, so a catering order cannot be placed there.
Rules change. Check any rule that matters to you with your accountant or adviser.
What Mosey is about
Affordable tools for food businesses
Tools priced for independents and small chains, not for the big groups.
A full suite, in one login
The tools a restaurant, café or bar needs sit together, so you are not paying for a stack of separate subscriptions.
You keep more of your revenue
Mosey is built so that more of every sale stays with the business that made it.
Free to list and claim
Your menu, your replies to guests and your photos cost nothing to put on Mosey.
No hidden fees
What Mosey charges is published, in full, so nothing arrives as a surprise on a statement.
Made for local food businesses
Mosey helps diners find independent food businesses by dish and mood, and lets people rate what they actually ate.
Questions owners ask
Who can answer catering requests?
People with the manage catering permission, which owners and managers have by default. Staff do not, because a quote sets a price and takes a deposit.
Will customers see my quoting rules?
No. They pre-fill your quote and stay internal.
Can I take standing orders?
Yes. A company can set an order to repeat each week, and you choose whether to accept standing orders without being asked each time.
Can I waive the deposit?
Yes, for a company you trust.
Is Teams for individuals?
No. Teams is for companies, with roles, offices, cost centres and approvers.
What does the purchase order number do?
It travels with the order and shows on your request, so your invoice can carry it.
What if the date changes?
The customer asks for a change and you answer it. A new quote replaces the old one.
More for your business
Online ordering and table QR
Pickup, delivery and table-code orders from one menu, with GST/HST and provincial tax on their own lines.
Events and tickets
Ticketed tasting nights and supper clubs, with a capacity, a waitlist, door scanning and tax at purchase.
Gift cards for restaurants
Gift cards that never expire, with no fee taken from the balance and the terms shown before the buyer pays.
Put your menu, your replies and your photos in front of diners
Claim your free listing and decide how your business looks to the people searching for a good dish near them.
Free to list: your menu, replies and photos.



