Tip pools for restaurants

Tip pools your team can read, with tips left to the guest

A tip pool is only fair if everyone can see how it was worked out. Mosey splits a pool by a method you choose, locks the result and shows each person only their own share. In Canada, Mosey adds no service charge and no automatic gratuity to a bill, so a tip is the guest's choice.

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Who gets what from the tip jar, and can they see why?

A tip split that only the manager understands breeds doubt, and doubt costs you good people. A method written down, shown to the team and applied the same way every pay period takes the argument out of it.

How a tip pool works in Mosey

You choose a pay period, and Mosey gathers the card tips for it. Cash tips are added by hand, with a note saying where the number came from. Delivery tips stay out of the pool because they belong to the driver.

Then you pick one of three ways to split it. By hours is the default. By role share gives each group of roles a percentage that must total 100%, then shares inside the group by hours or equally. Manual lets you set each amount, and it must add up exactly to the pool, with every cent given to someone.

The split is worked out once, on the server, to the cent, and the shares always add up to the pool. A preview shows exactly what would be saved.

A pool moves from draft to finalized to paid. Finalizing locks the shares and takes a snapshot of the hours, so a later timesheet edit or refund moves no one's number. Reopening needs a reason. Only an owner or manager can finalize or reopen, and a person in the pool cannot finalize or edit their own row.

What your team sees

Each person sees only their own finalized or paid share: the amount, the pool total, the method, the hours or role counted, the paid date and the written policy that applied. They never see anyone else's share or a draft, and they are told when a manager adjusted their hours, though not the reason.

Mosey warns and does not block. If managers share in the pool, or no written policy is on file, you get a note that says "this may not be allowed" or "worth checking". A short neutral policy template is there to edit and save.

The shares go out beside your hours as a "tip share to pay" column. No money moves through Mosey and there is no fee for the pool. Your payroll provider pays the tips.

No service charge, no automatic gratuity

In Canada, Mosey does not add a service charge or an automatic gratuity to a bill. A tip is the guest's own decision. The tip choices Mosey shows never come with one already selected.

Every dollar in the pool was given freely by a guest or entered by you as cash, with a note.

Staff tools in Canada are basic, on purpose

The staff tools Mosey offers in Canada are the basic set: adding staff, the rota, clocking in and out, timesheets and the payroll export, tip pools, job ads with pay ranges and leave tracking. Your payroll provider works out pay, entitlements, the Record of Employment and statutory holiday pay. Mosey does not.

Where the rules differ

Warnings come only from rules Mosey has read on an official page.

British Columbia and Ontario
Overtime, rest, meal break, minimum wage and sick leave warnings are available, from rows read on the province's official pages.
Nova Scotia and Manitoba
An overtime warning is available. Nothing else is flagged.
Every other province and territory
No overtime flag, wage warning or sick leave suggestion appears. Your payroll provider applies the local rules.
All of Canada
No service charge and no automatic gratuity is offered, whatever the province.

Rules change. Check any rule that matters to you with your accountant or adviser.

What Mosey is about

  • Affordable tools for food businesses

    Tools priced for independents and small chains, not for the big groups.

  • A full suite, in one login

    The tools a restaurant, café or bar needs sit together, so you are not paying for a stack of separate subscriptions.

  • You keep more of your revenue

    Mosey is built so that more of every sale stays with the business that made it.

  • Free to list and claim

    Your menu, your replies to guests and your photos cost nothing to put on Mosey.

  • No hidden fees

    What Mosey charges is published, in full, so nothing arrives as a surprise on a statement.

  • Made for local food businesses

    Mosey helps diners find independent food businesses by dish and mood, and lets people rate what they actually ate.

Questions owners ask

  • Can I run a tip pool in Mosey?

    Yes. You pick a pay period and a split method, Mosey gathers the card tips, you add cash by hand, and the result is locked when you finalize it.

  • Which ways can I split a pool?

    By hours, by role share with percentages that total 100%, or manually with amounts that add up exactly to the pool.

  • Do my staff see each other's tips?

    No. Each person sees only their own finalized or paid share and the policy that applied.

  • Does Mosey pay the tips?

    No. Mosey records the shares and adds them to your hours file. Your payroll provider pays them.

  • Can I add an automatic gratuity for a large party?

    Not in Canada. Mosey does not offer an automatic gratuity or a service charge here.

  • Does Mosey work out the Record of Employment?

    No. Your payroll provider does that, along with statutory holiday pay and entitlements.

  • Will Mosey stop me from setting up a pool in a way that may not be allowed?

    No. It warns you with a note and leaves the decision to you.

  • Is this employment advice?

    No. Check your province's rules with your adviser or your payroll provider.

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