Food festivals and events

Run a food festival with a page that is right on the day and tickets that pay you directly

A festival on Mosey has its own page, a set of dates for each year, a line-up of vendors with their own dishes, and tickets whose money goes to your organization's Stripe account. Mosey holds none of it. Diners who loved this year can ask to hear when the next one is announced.

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Why does a festival page go stale before the gates open?

A festival is a few days a year. The rest of the time its page is a poster for last June, a vendor list that has changed twice since it was printed, and a ticket link that lives on someone's personal account. Diners cannot tell what is current, and every vendor does its own marketing.

On Mosey a festival keeps one page and a separate edition for each year. A date appears on the page only once an edition is published, never before. Until then the page says it is usually held in a given month and points to your own website.

How do you build an edition?

An organizer account holds the festival. For each year you add an edition with a session for each day, and the vendors for that edition. Starting a new year from the last one brings the old line-up across as invitations to accept again, with their stall labels and pins. You can also bring vendors in from a file.

To publish an edition you need a description, a site point on the map, at least one session, at least five vendors on the line-up and an edition that is not over. If something is missing, the page lists every blocker at once. Dates cannot be changed once tickets have been sold.

Where does the ticket money go?

Tickets are paid to your organization's own Stripe account. It is the organization's account, never a person's: if the person who set it up leaves, the account stays. A festival that no approved organizer holds, or whose account is not yet active, has no ticket line at all.

You choose the ticket price and the number of tickets for the edition. A ticket is refunded through the same engine as any Mosey event. A guest's email never reaches your team: the door list shows names and seats. A door sale is cash you took yourself, which Mosey records and never touches.

  • Ticket money is a payment to the organizer, not to Mosey, and Mosey holds none of it.
  • Mosey approves an organizer before it can change a festival.
  • Only an owner seat can set up the payout account.

What does the line-up look like to a diner?

A diner sees the vendors, a site plan, the sessions and, once the ratings are in, the best dishes and vendors. Each vendor writes its own dishes with a price, allergens and a photo, and marks one sold out with a tap. A dish that lists no allergens says allergens not listed, never none.

You see whether a vendor's menu is done or missing, and you can nudge a vendor once for each edition with a single email. You never write or change a vendor's dishes.

What happens at the door and on the day?

Everyone on an organizer team can work the door: check guests in from the guest list or by a ticket code. Refunds, comps, cash door sales and the ticket numbers sit with owners and managers. A team member sees check-in and the guest list and nothing else.

While a session is on, the page switches to live mode, and a live board shows counts for you: no person, no rating text. A free passport turns every vendor into a stamp, and a diner collects a stamp at each vendor and earns a badge. The morning after, people who were there get one message, and nobody who only saved the page does.

How do diners hear about next year?

A diner can ask to be told when the next edition is announced. That request is also their yes to hear from the festival, and when you publish the next edition they get one message, held back if they have quiet hours or have reached their daily limit. Taking the request back removes it.

Where the rules differ

A festival follows the rules of the province it is held in.

Sales tax on tickets
A ticket is a sale, and Mosey's tax engine works out GST/HST and any provincial sales tax from the festival's own province when a ticket is bought. See the events and tickets page for how a ticket is taxed.
Time and money
Every date and time is the festival's own local time, written the way the country writes it, for example 9:00 AM. Every amount is in Canadian dollars.
Who can hold a festival
Only an organizer that Mosey has approved can hold a festival, and only an approved organizer with an active payout account has a ticket line. A pending organizer can set up its team and details and cannot change a festival.
Saskatchewan, Manitoba and Quebec
A ticket line is a sale, and sales are refused in Saskatchewan and Manitoba, while Quebec is closed online. A festival there keeps its page, its editions and its line-up.

Rules change. Check any rule that matters to you with your accountant or adviser.

What Mosey is about

  • Affordable tools for food businesses

    Tools priced for independents and small chains, not for the big groups.

  • A full suite, in one login

    The tools a restaurant, café or bar needs sit together, so you are not paying for a stack of separate subscriptions.

  • You keep more of your revenue

    Mosey is built so that more of every sale stays with the business that made it.

  • Free to list and claim

    Your menu, your replies to guests and your photos cost nothing to put on Mosey.

  • No hidden fees

    What Mosey charges is published, in full, so nothing arrives as a surprise on a statement.

  • Made for local food businesses

    Mosey helps diners find independent food businesses by dish and mood, and lets people rate what they actually ate.

Questions owners ask

  • Can one person run a festival, or does it need a company?

    The festival is held by an organizer account, an organization with people in seats. Its payout account is described to Stripe as a company, not as an individual.

  • Does Mosey hold the ticket money?

    No. Ticket money is paid to the organizer's own Stripe account. Mosey is not in the middle of it.

  • Can guests pay by card at the door?

    No. A door sale is cash that you took yourself, and Mosey records it. A card payment at the door is not built.

  • What if I cancel an edition?

    An edition with sold tickets cannot be cancelled until its tickets are refunded. Cancelling the ticket event refunds every confirmed ticket and tells the holders.

  • Can I run a paid passport?

    Not yet. The festival passport is free and carries a badge. A paid passport is not built.

  • Will a guest see my festival before I publish?

    No. A draft edition is your private copy. The page shows a date only from a published edition.

  • Who sees the guest list?

    Your organizer team sees names and seats. Holder emails stay out of the list.

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Host on Mosey

Free to list: your menu, replies and photos.